Many options are available! Your order will be available at the pick-up point of your choice (selected when placing your order) for a period of 10 business days (for deliveries to a Post Office or Pick-up point) or 3 business days (for deliveries to a Pick-up locker).

For added security, your order will be handed over to you when you show proof of identity, or a code that the carrier will have sent you.

What if the chosen pick-up point is closed or full? Not to worry, your order will be automatically redirected to the nearest pick-up point, subject to availability.

Please note that if you do not pick up your order within the specified timeframe, it will be returned to us. In this case we reserve the right to refund the full amount of the order.