No problem! You have 14 business days (from the date of delivery or picking up your parcel) to exchange or receive a refund for the items returned in good condition. You are required to cover the shipping fee for returns.

You can inform us of your wish to withdraw by contacting the Louvre Shop customer service team via our contact form or by post, indicating the following:

• Your order number
• The date of receipt of the order
• The chalcography(ies) you would like withdrawn from your order
• Your last name, first name and postal address
• Your email address

Address for returns:

Ateliers d'Art GrandPalaisRmn
1 impasse du Pilier
93217 La Plaine Saint-Denis
France